Order standard computers from the WashU IT Depot. You can add accessories and peripherals in the same place.
Faculty and Staff
For items not listed, including tablets, complete the Custom Client Hardware and Software form or Custom Hardware Accessories form.
Still not finding what you’re looking for? See the full ServiceNow catalog: Order a new computer, laptop or accessories.
To request hardware moved, please submit the Get Help Form in ServiceNow.
Information about and a guide on how to use ServiceNow can be found on the ServiceNow How To page.
Students
The Student Technology Services website provides the minimum and recommended specifications that laptops should meet, to provide a central location for specific requirements that the individual WashU schools may have, as well as to provide links to purchase specific models that meet those requirements.
Loaner Laptops
WashU IT teams have a limited number of loaner laptops that are available for departments to request for the following uses:
- Temporary laptop while their assigned device is being fixed
- Short-term loan request for travel or event
- Other usage approved by the WashU IT team
Note: loaner laptops available from the WashU IT team are for WashU Staff usage only. Requests for student, classroom, or other personnel use will not be fulfilled.
To request a loaner laptop, submit the Loaner Laptop catalog item in ServiceNow or call 314-933-3333. Please note that every request for a loaner is subject to review and approval by the WashU IT deskside team based upon the requested usage.
Due to COVID-19, the WashU IT teams temporarily allowed loaners to be requested for work from home purposes. This option is no longer available as that pool of loaners has been exhausted. We recommend that departments purchase new equipment through the ServiceNow catalog to meet their work from home needs.
If you pick up a loaner while on campus, you need to log on to it before you leave campus. Otherwise, you will need to contact support to log in your first time at 314-933-3333.
Depot News
Ask WashU: Explore WashU’s newest generative AI platform
The university’s newest generative AI platform, Ask WashU, is now free and available to the entire campus community. This secure platform gives students, faculty, and staff the ability to personalize chats, select from multiple AI models, and interact directly with InfoSec policies. To see the platform in action, watch this quick one-minute video. For some guidance […]
AI assistance available across WashU
WashU Expands AI Roadmap with New Training and Tools WashU IT continues to progress in artificial intelligence (AI) with access to advanced tools and growing training opportunities. These efforts mark a significant step forward in the university’s long-term AI roadmap. Partnering with the Office of the Provost, the Digital Intelligence & Innovation (DI2) Accelerator, and the Center for Health AI (CHAI) teams, WashU IT has been working behind the scenes to equip university […]
AI tools help doctors spend more time with patients
At BJC HealthCare and the WashU School of Medicine, AI is changing what a typical day looks like for doctors, nurses and care teams. The goal is simple: less time on the computer; more time with patients. Leaders from the Epic1 team, which manages the shared BJC/WashU Epic electronic medical record system, recently shared how […]
WashU’s Network Modernization: A year of transformation
Washington University in St. Louis is making strides toward a smarter, more connected future through the Network Modernization Project, launched in November 2024. This WashU IT initiative is replacing outdated network equipment with state-of-the-art systems designed to meet the demands of today’s academic and research environment. Aligned with WashU’s Here & Next strategic vision, the project delivers a tenfold increase […]
Microsoft Rolls Out GPT-5 in Copilot
Starting in early August, Microsoft began integrating OpenAI’s latest generative AI model, GPT-5, into Microsoft 365 Copilot Chat. This upgrade enhances the AI assistant’s capabilities for all WashU users—whether they have a full Copilot for Microsoft 365 license or are using the free Microsoft 365 Copilot chat version—offering smarter reasoning, quicker responses, and improved access to work-related data. What’s New […]
WashU’s secure Generative AI API supports integration, approved for sensitive data
WashU is excited to offer secure, scalable, cost-effective, unified API (Application Programming Interface) access to cutting-edge generative AI models. Designed for faculty, researchers and staff, the platform supports integration with sandboxed endpoints hosted within WashU’s Azure tenant, which is approved for sensitive data, including HIPAA and FERPA. This will result in ease of access to powerful […]
Learning Activities now available in Microsoft 365 Education and Copilot
Learning Activities is now available as part of Microsoft Education experiences. This feature helps educators and students transform passive content into active learning. With just a few selections, users can create engaging practice activities such as flashcards directly from existing learning content, improving interactivity and knowledge retention. General Availability (Worldwide): Rollout began in mid-October 2025 […]
CIO Jessie Minton is a finalist for a 2024 ORBIE award; Large Enterprise category
Finalists for the St. LouisCIO organization’s 2024 ORBIE awards are named, and WashU Chief Information Officer Jessie Minton is one of six vying for the coveted awards in the Large Enterprise category. The Large Enterprise category includes CIOs with organizations realizing an annual revenue of more than $1.5 billion. The St. LouisORBIE awards honor chief […]
WashU IT Plays Key Role in Launching High-Tech Siteman Cancer Center Facility
The WashU IT team is proud to have contributed to the development and opening of the new Siteman Cancer Center (SCC). This high-tech, state-of-the-art facility is nine stories, 657,250 square feet, and located at Forest Park and Taylor Avenue. With an emphasis on multi-disciplinary care and enhanced connections between research and clinical, the SCC consolidates […]
Building Connections: Tech Den Welcomes Back Students to WashU
At WashU IT, we’re dedicated to meeting students where they are—and for new students, that means being present from day one. That’s why Tech Den proactively reached out to all Washington University in St. Louis schools to participate in their student orientation events. “It’s essential for us to connect with students face-to-face, creating a welcoming […]