News & Events

Written by Boyd Pickup, Director Audio Visual, Media Services and Event Production  Every few months, someone asks the same question: “Can’t we just standardize on one video platform and simplify things?” It’s a good question. Running two conferencing platforms means two support queues, different features, and two lines on a budget. But at a university […]

As WashU IT continues advancing the operating model, several key priorities are starting to show up in the way teams plan work, share information and support the university. These changes are meant to make daily work easier to understand and more consistent, whether employees are creating knowledge articles, managing incoming requests, tracking project work or […]

Washington University in St. Louis has several compliance requirements underway this fall. Employees should complete the annual Code of Conduct training, adhere to the requirements of an updated influenza vaccination policy and finish a HIPAA refresher training course. IT staff and distributed IT partners across campus are asked to review the deadlines and requirements below.  […]

The topic of the next Information Technology Service Management (ITSM) Roundtable is the interrelatedness of the IT Operating Model projects at WashU. The September roundtable session will be held on Friday, September 25, at 2:00 p.m. CDT. New Teams invitations have already been distributed and should be on calendars.  During this session, attendees will explore […]

Thanks to employee feedback, WashU IT teams will ramp up participation in university- and team-led activities this fall and winter. Input from a connection and giving survey that was conducted during the summer highlights the preference for smaller gatherings as opposed to larger group events. This feedback is shaping the approach being taken by leadership […]

WashU IT employees and distributed IT partners gathered last week for the September IT All Hands meeting, where leaders shared organizational updates, celebrated employee milestones and heard presentations on the upcoming election season and AI advances. WashU IT Chief of Staff Jen Stedelin welcomed attendees and led the hourlong meeting.  Legislative and election preview  Julie […]

As generative AI becomes more integrated into day-to-day work across WashU, staff need more than access to new tools. They also need the knowledge and judgment to use them effectively, responsibly and securely.  WashU IT’s AI literacy for staff roadmap is designed to build those capabilities over time, moving from foundational understanding to more practical […]

WashU faculty and staff have a new option for using generative AI with sensitive university data. Claude Secure launched Monday, Sept. 14, expanding WashU’s Claude for Education offering to support work involving Protected Health Information (PHI).  Claude Secure is approved for use with WashU PHI and provides faculty and staff whose clinical, research, or administrative […]

Finding a meeting time that works for multiple people can be one of the most challenging parts of scheduling. Outlook’s Scheduling Poll helps streamline the process by allowing invitees to vote on proposed meeting times, making it easier to identify the option that works best for the group. Scheduling Poll is a default feature in […]

As part of the broader WashU AI portal revamp initiative led by the Digital Intelligence & Innovation (DI2) Accelerator and the Office of the Provost, the webpage with information about tools has been redesigned and expanded to better serve the university community as the central destination for guidance on AI tools and infrastructure available at […]