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Please see the below frequently asked questions regarding various service degradations impacting Microsoft products. Please Note: Frequently Asked Questions If you are trying to: Impacts Alternatives / Recommendations Send or receive email  Items are not being delivered or received.  Emails are not lost. Messages are expected to remain queued and will be delivered once service […]

In an effort to improve the university’s information security posture, all Teams in Microsoft Teams will now be set to Private instead of Public (visible to everyone at WashU).  Individuals will now need to manage Microsoft Teams membership and file sharing in OneDrive and SharePoint. When using Microsoft Teams, OneDrive, and SharePoint it is important […]

This summer, the AI Curriculum Corps brought together faculty, instructional designers, librarians, technologists and student partners from across WashU’s schools to thoughtfully integrate artificial intelligence into teaching and learning, with much of the work centered on undergraduate instruction on the Danforth campus.  As faculty design new AI-enhanced assignments and courses, WashU IT provides the technical expertise that helps turn innovative […]

In an era driven by massive datasets and rigorous regulatory demands, researchers need technology that accelerates scientific discovery without compromising security. Research Infrastructure Services (RIS) serves as that dedicated bridge—delivering high-performance, scalable computing and storage solutions tailored specifically to the unique needs of researchers.  “RIS is very helpful and plays a critical role in our research by providing seamless, […]

The university’s newest generative AI platform, Ask WashU, is now free and available to the entire campus community. This secure platform gives students, faculty, and staff the ability to personalize chats, select from multiple AI models, and interact directly with InfoSec policies. To see the platform in action, watch this quick one-minute video. For some guidance […]

WashU Expands AI Roadmap with New Training and Tools  WashU IT continues to progress in artificial intelligence (AI) with access to advanced tools and growing training opportunities. These efforts mark a significant step forward in the university’s long-term AI roadmap.  Partnering with the Office of the Provost, the Digital Intelligence & Innovation (DI2) Accelerator, and the Center for Health AI (CHAI) teams, WashU IT has been working behind the scenes to equip university […]

At BJC HealthCare and the WashU School of Medicine, AI is changing what a typical day looks like for doctors, nurses and care teams. The goal is simple: less time on the computer; more time with patients. Leaders from the Epic1 team, which manages the shared BJC/WashU Epic electronic medical record system, recently shared how […]

Washington University in St. Louis is making strides toward a smarter, more connected future through the Network Modernization Project, launched in November 2024. This WashU IT initiative is replacing outdated network equipment with state-of-the-art systems designed to meet the demands of today’s academic and research environment.  Aligned with WashU’s Here & Next strategic vision, the project delivers a tenfold increase […]

Finalists for the St. LouisCIO organization’s 2024 ORBIE awards are named, and WashU Chief Information Officer Jessie Minton is one of six vying for the coveted awards in the Large Enterprise category. The Large Enterprise category includes CIOs with organizations realizing an annual revenue of more than $1.5 billion.  The St. LouisORBIE awards honor chief […]

The WashU IT team is proud to have contributed to the development and opening of the new Siteman Cancer Center (SCC). This high-tech, state-of-the-art facility is nine stories, 657,250 square feet, and located at Forest Park and Taylor Avenue.  With an emphasis on multi-disciplinary care and enhanced connections between research and clinical, the SCC consolidates […]