The IT Service Management Office has launched a new Workday Learning course designed to help WashU IT employees build a strong foundation in Knowledge Management.
Knowledge Foundations is a short, eight-minute digital course for anyone who is new to Knowledge Management or would like a refresher. Based on the Knowledge Management training offered over the summer, the course introduces key terms, roles and concepts used in the Knowledge Management practice at WashU.
Take the Knowledge Foundations course in Workday Learning
Additional learning opportunities are also on the way. New modules focused on knowledge article creation and maintenance are planned for release this winter.
Stay connected and find additional resources
Join the Knowledge Management Teams space to stay informed about continued improvements and features in the knowledge practice.
Quick Guides and Demo Videosare available in the Shared folder of the Knowledge Management Teams space.
If you have any questions about Knowledge Management, please contact the IT Service Management Office at smo@email.wustl.edu.