Faster support, less jargon: WashU IT streamlines campus tech experience
WashU IT is overhauling how it manages technology services across campus, creating a simpler, faster and more transparent experience for faculty, staff, students and researchers. The Operating Model Service Portfolio Management initiative replaces obscure technical jargon with a clear menu of services, explicit expectations and direct accountability. For the campus community, that means quicker troubleshooting, clearer communication and consistently reliable tech every day. Real-World […]
Behind the scenes, WashU IT and CTL partner to power back-to-school success
August is here and an “all hands on deck” push is underway across Washington University in St. Louis. Working alongside the Center for Teaching and Learning (CTL) and distributed educational technology experts across schools, WashU IT is mobilizing to ensure faculty and students kick off the academic year without a technical hitch. Strong partnerships are critical. “The WashU […]
Empowering secure discovery: Why Research Infrastructure Services (RIS) is built for modern science
In an era driven by massive datasets and rigorous regulatory demands, researchers need technology that accelerates scientific discovery without compromising security. Research Infrastructure Services (RIS) serves as that dedicated bridge—delivering high-performance, scalable computing and storage solutions tailored specifically to the unique needs of researchers. “RIS is very helpful and plays a critical role in our research by providing seamless, […]
Box storage stewardship: Keeping WashU’s digital footprint in check
Thanks to the incredible cooperation of the WashU community, great strides have been made to reduce the university’s digital footprint. A total of 222 of the university’s largest Box users, have partnered with WashU IT to evaluate more than 9 petabytes of data. Together they are working toward a tailored storage solution that reduces file […]