Can I Still Use Call Me or Passcode Authentication?

Yes. WashU 2FA passcode and call me authentication methods are still options for individuals with a verified need, such as International Travel, provided you have received an approved DUO Exception Request from the Office of Information Security.

Follow the steps below to submit a DUO Exception Request. If approved, you will be allowed to use the Call Me or Passcode authentication method.

1. Navigate to the DUO Exception Request Form (this is a vended 3rd party service)
2. Enter your WashU email address on the OneTrust login page
3. Enter your WUSTL Key login credentials and WashU 2FA if prompted to do so
4. Select Launch on the Duo Exception Request task.