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WashU IT Governance welcomes new project ideas and follows a structured process to evaluate and implement them.

Infographic showing the three phases - The Idea Phase is the idea capture and validation. This includes Request, SBAR, and Decision. Next, is the Demand Phase, which is the solution design and validation. This includes Project Proposal and Decision. Third, is the Project Phase, which is the work planning. This includes Prioritization and Planning.

To submit a new project idea, start by completing and submitting the Project Idea Request form in ServiceNow. This will initiate the Demand Management workflow, which includes the following phases and steps:

  • Idea Phase – The goal is to capture the idea and validate with organizational leadership
    • IT reviews the idea and triages to the IT team(s)
    • Governance Groups identified
    • Requestor presents an SBAR to the designated Governance Group
    • Decision: Governance determines if the idea is promoted to the demand phase
  • Demand Phase – The goal is to understand, develop, and validate the solution
    • If promoted, IT recommends a solution and works with the Requestor to develop a Project Proposal
    • Requestor identifies funding source(s) and begins securing support
    • Governance reviews the Project Proposal
    • Decision: Governance determines if demand is promoted to a project and establishes prioritization
    • Agreement is secured from funding source(s)
  • Project Phase – The goal is to plan the work
    • The project is reviewed and scheduled

Are you ready to submit your project idea?

Project Idea Request